Comprehensive Live Chat Solution for WordPress
Comm100 Live Chat & Chatbot is a versatile customer engagement plugin designed for WordPress, enabling businesses to connect with customers through multiple channels including live chat, audio/video chat, email, and social media platforms like Facebook and WhatsApp. It features an award-winning chatbot, which operates without the need for coding, allowing for 24/7 customer support and automation. Users can create chatbots using an intuitive drag-and-drop interface, providing options for decision-tree tasks or keyword-based interactions.
The plugin also includes capabilities for monitoring live visitors on your site, intelligent chat invitations, and customizable chat widgets to align with brand aesthetics. Additionally, it offers a built-in knowledge base that enhances both customer self-service and agent support. With robust security measures in place, Comm100 ensures secure data communication while providing a seamless experience across web, desktop, and mobile platforms.
